ATM monitoring technology performance requirements
ATM monitoring technology performance requirements
Source: Yuantuo Technology Shi Xinhua
In order to give full play to the role of self-service equipment, divert counter services, and continuously improve service quality, commercial banks have actively taken effective measures to effectively strengthen the maintenance and management of ATMs under their jurisdiction, and effectively ease the pressure of counter customers to queue; To ensure the normal operation of the ATM device. The ATM special manager is responsible for the daily maintenance of the ATM and the addition of banknotes to ensure the normal operation of the ATM. The on-site management staff monitors the ATM in real time.
1. Adopt the digital scheme of ATM video surveillance system
2. Realize unattended 24-hour monitoring of ATM, with comprehensive functions, simple setting and easy to use
3. The local monitoring function must be implemented, while supporting powerful network functions, supporting remote network monitoring and secondary development
4. A single ATM machine supports at least 5 color video surveillance probes to monitor the cardholder's front portrait, bill exit, bill distribution area and ATM surrounding environment, so as to prevent dead spots around the ATM, and the hard disk recorder supports at least 4-5 Road audio and video concurrent collection and recording
5. Equipment monitoring horizontal resolution ≥420 TV lines, playback horizontal resolution ≥480 TV lines, playback frame rate is not less than 25 frames
6. The horizontal resolution of the camera should not be less than 480 lines, and the signal-to-noise ratio should not be less than 50db
7. Support at least 4 audio signals, each audio signal is independently compressed in real time
8. Each ATM must have at least two microphonic pickups to monitor the sound of the customer when using ATM. The pickup signals are all input to the recorder for simultaneous recording
9. Equipped with vibration monitoring equipment, which can record all the vibration waveforms that occur on the teller machine
10. With human activity monitoring video, start recording when someone is close to the ATM
11. With system failure recovery and alarm functions (non-software and hardware watchdog), independent equipment is used to monitor the monitoring host. When the power of the monitoring host is maliciously cut or the monitoring host dies, the independent device can automatically cut off the power of the monitoring host And restart the monitoring host after 2 minutes, if the monitoring host is still not working properly, you need to sound and light alarm to remind maintenance
12, with information and superimposed on the video image function, you can superimpose the time, date, bank card number, etc. on the video screen
13. With partial image (such as password area) cover or partial mosaic; such as the keyboard password sensitive area image cover function
14. The system can automatically detect the working state of the camera, have video loss detection and alarm and store the video before the loss, and have the anti-overlay black screen alarm function of the monitoring lens
15. With SMS alarm function, it can directly alarm for malignant emergencies, and has a group sending function so that relevant security personnel can receive alarm SMS in time. The content of the alarm message must include the alarm type,
Occurrence time, location, specific latitude and longitude, etc.
16. With the function of capturing bank card numbers, the card number of the beneficiary can be superimposed on the video image in real time. Card number capture can only be obtained from the card reader of the teller machine using an independent device
17. Arrangement and alarm with blacklist card
18. The monitoring host comes with a high-definition digital LCD screen, the screen size is not less than 8 inches, which is conducive to forensic viewing after the incident and provides convenience for daily maintenance.
19. The video storage time is not less than 3-5 months
20. Withdrawing anti-following peeping function, it can send out early warning signal when there are many people trailing when withdrawing money
21. With emergency help button function, when the cashier needs emergency help, it can trigger the siren siren alarm, trigger the SMS alarm, at the same time can carry out real-time voice intercom, support remote voice warning
22. The brightness of the video can be automatically adjusted to the outdoor installation environment of the ATM machine according to the on-site light; with automatic fill light function, when there is insufficient light, when someone is close to the ATM, it can automatically fill light
23. Using H.264 video compression technology
24. With hard disk space detection and automatic loop recording function, the video is stored for more than 3 months
25. Automatically start or stop video recording (card signal, motion detection, presence detection and other methods are optional to ensure that it can adapt to various complex installation environments)
26. Support watermark (watermark + logo) technology to prevent the image from being modified and ensure that the video data is true and effective
27. Support the simultaneous display of 1-4 channels of images, simultaneous recording and playback at the same time, need to support network transmission
28. All events triggered recordings have a pre-recording function, and the pre-recording time can be set (1-60 seconds)
29. Various query methods, quick and efficient video retrieval by account card number, date, time, alarm method
30. Support various network environments based on PSTN, ADSL, LAN, etc., intuitive electronic map and list management, can achieve remote control, remote software upgrade, remote site inspection; video file review,
Blacklist card control and alarm, equipment status reporting and other functions; in addition to remote site inspection, remote alarm, remote settings, etc., there are practical remote (historical) video playback, remote management, remote settings,
Remote upgrade, automatic status reporting, suspicious card number control alarm, centralized backup of video recording and other advanced functions 31. It has a high degree of stability and should have a fault detection function.
Automatic restart, can alarm when unable to start
32. High flexibility and good scalability
33. Working temperature: -10 ℃-+ 55 ℃ Operating humidity: 10%-90%
34. The system should adopt a modular design, and the hardware and software should be commercialized, generalized, and modularized, so that the system has a strong expansion capability and is easy to maintain, manage, and upgrade.
35. The system should have a wide range of applicability, suitable for the mainstream ATM machines of various brands on the market
The ATM monitoring system designed by our company is reasonable, advanced technology, complete functions, reliable performance, can effectively solve the existing practical problems of ATM, and the price is reasonable. Therefore, it is warmly welcomed by banks and ATM manufacturers; The monitoring system has been installed for thousands of ATMs of many commercial banks. The users are very satisfied with the atm monitoring system we installed, which reduces the labor of the bank staff and improves the credibility of the bank. The various internal, external, direct and indirect criminals have a preventive effect.
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